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Northern Colorado Medicare guidance, from your pharmacist

Ask your pharmacist about us.

We mean that. Haven Health is a Medicare agency started by the pharmacists at Good Day Pharmacy, right here in Northern Colorado. We sit down with your medication list, price it against the plans you can actually get, and help you enroll in the one you pick. There is no charge for any of that. So before you call a number off a mailer, ask someone who already knows you.

Ask your local pharmacist about usWe do not pick plans around pharmaciesYour doctors checked by nameAsk what a plan pays us
A pharmacist reviewing a medication list with a Medicare beneficiary
Started by pharmacists Covered is not the same as affordable. A pharmacist knows the difference.

How Haven started

Hardly anyone we saw had ever changed their plan.

Same plan, year after year, set once when they turned 65 and never looked at again. That is what we kept seeing behind the counter, and nobody was doing anything wrong.

But a plan can move your medication to a higher tier or add a rule any January, and people were paying for that without knowing, sometimes sitting on benefits they never used. So we got licensed. Now somebody looks.

Read why pharmacists started a Medicare agency

What we look at

The premium is rarely what costs you money.

The premium is the number on the envelope. What the plan does after that is where the year gets expensive. Ask, and we will go through any of it with you:

  • Advantage, Supplement and Part D, compared side by side for your situation
  • Your doctors and specialists, looked up by name in each plan's network
  • Every medication you take, priced out for the whole year
  • Dental, vision, hearing and the rest — confirmed against the plan, not assumed
  • Copays tier by tier, and anything that needs a prior authorization
  • Whether your pharmacy is priced as preferred or standard, and what the cash price would be
  • What a plan pays us, if you want to know

A fair question

No, we do not steer you to our pharmacies.

It is a reasonable thing to wonder about, so here is the plain answer. The plan has to fit your medications, your doctors and your budget. If the best one means filling somewhere else, we will say so.

The only time a pharmacy comes into it is if you ask us to keep yours.

Close by

We are the ones you can drive to.

Greeley, Fort Collins, Loveland, Windsor and the towns around them are home, and we also cover Grand Junction, Palisade and Colorado Springs.

Beyond that the pharmacy group runs across the Rocky Mountain West — from the Western Slope to the Wyoming high plains and the Nebraska panhandle, where in several towns it is the only pharmacy left.

Haven is licensed in 25 states, so a parent in another state or a move after retirement is no trouble.

About all that mail

That pile was mailed to your ZIP code, not to you.

Twenty letters, four robocalls and a text from a number you do not know. None of it came from us, and we are not going to start.

Every envelope in that stack was addressed to a postal route, which is why they all lead with a premium — usually the least useful number in the envelope, and the only one a stranger can guess.

What you get here instead is one conversation, and at the end of it you will know why the plan you chose is the right one for your list. Knowing why is the part none of that mail can give you.

How it often ends

Sometimes we tell you to keep what you have.

A good number of the plans we look at are already the right one. We say so and send folks home. A review that always ends in a switch is not really a review.

After you enroll

You will still have our number in February.

Letters arrive that explain nothing. A prescription rings up wrong. When that happens, you call the same person who set your plan up and we help you sort it out.

Everything Medicare touches

We help with all of it, so we have no reason to push any of it.

Advantage plans, supplements, Part D, dental, vision, special needs plans, even life insurance. Because we can help with any of it, we have no reason to nudge you toward one.

  • Medicare Advantage (Part C)
  • Medicare supplement (Medigap)
  • Prescription drug coverage (Part D)
  • Dental and vision plans
  • C-SNP and D-SNP special needs plans
  • Life insurance

Medicare 101

Get the four questions answered before plans start blurring together.

Most people do not need more plan names first. They need to know what Medicare includes, when timing matters, where coverage can change, and why the details should be checked against real life.

What

What does Medicare include?

See how hospital coverage, medical coverage, drug coverage, Medicare Advantage, and supplement options fit together.

When

When do I need to act?

Your birthday, work coverage, retirement timing, and current plan status can all change what comes next.

Where

Where can coverage change?

Formularies, tiers, preferred pharmacy pricing, provider networks, and counties all move. A plan can keep the same name and quietly cost you more.

Why

Why review before choosing?

Because a comparison built from a medication list you recalled from memory is wrong more often than anyone admits, and one missed prescription can change the year by thousands.

A family reviewing Medicare options together

Bring your people

Bring the person who helps you make decisions.

Spouse, adult child, caregiver, a friend. Everyone hears the same explanation at once, so nobody has to take notes for somebody else.

Start where life is happening

Start with the situation that sounds like your life right now.

Optional — we are glad to do this part for you

If you would rather see the numbers yourself first.

Some people want to look before they talk to anybody, and that is a reasonable way to go about it. So here is the same tool we use when we sit down with you. Put in your ZIP code and what you take, and it will do the arithmetic.

There is no charge either way. Handing us the list is the shorter road, and it is the one most people take.

Either way, this part still needs a person

  • Two entries on your list are often the same drug under different names. A tool counts them twice.
  • The tool checks a network directory. We look up your cardiologist by name and confirm the one you actually see is in it.
  • Dental, vision and hearing get listed. Whether they cover the thing you need is a different question, and it is the one worth asking.
  • A dose or a quantity typed slightly wrong changes the answer. A pharmacist notices; a form does not.

So run it if you like the look of it. Then bring us what you got, and we will check the parts a form cannot.

What people say

What people said afterwards.

5.0 from 5 Google reviews

I have referred many patients from the clinic where I work who either lack insurance coverage or do not have adequate benefits, and Juan Carpenter has consistently made a meaningful difference in their lives.
Yadira S. · Google Referring clinic staff
We appreciate Juan's expertise and pleasant manner while exploring all the details of Medicare coverage.
Gregg M. · Google
Juan was very informative and extremely helpful.
Lynn H. · Google
Juan is great to work with. Very knowledgeable, works with you to find the best possible plan! Highly recommend!
David P. · Google

Why Haven

What a pharmacist notices that a call center does not.

Whether something is covered is the easy question. What a plan does with it after that — the tier, the network, the rule attached to it — is where the year gets expensive, and that detail is a pharmacist's daily work.

Ask around first

Ask the pharmacist you already see.

Haven was started by the pharmacists at Good Day Pharmacy. So you can check us out before you ever pick up the phone. Not many people in this business can say that.

The fair question

We do not pick plans around pharmacies.

It is fair to wonder. We do not. If the best plan for your medications means filling somewhere else, we will tell you so. The only time a pharmacy comes into it is if you ask us to keep yours.

Read like a pharmacist

Covered is not the same as affordable.

A plan can list your medication and still cost you much more than the plan next to it. It comes down to tiers, limits, and prior authorizations. That is a pharmacist's daily work, and it is where most of the money hides.

Pharmacist-run

We have been on the other end of these plans.

Pharmacists are the ones who tell you what your prescription costs today. We did that for years. Then we got licensed, so the hard conversation could happen in October instead of January.

Doctors by name

We check your providers, not just the network in general.

Not a vague promise that most plans cover most doctors. We look up your specific physicians and specialists in front of you, before any plan gets named.

Local first, not local only

Northern Colorado is home.

Greeley, Fort Collins, Loveland, Windsor and the towns around them are where we live. We also reach Grand Junction, Palisade and Colorado Springs, and we are licensed in 25 states, so a move or a parent out of state is no trouble.

The best introductions

What the pharmacy relationships are actually for.

Not a referral pipeline and not a pharmacy preference. A better introduction. When a pharmacist calls and says your name and how long they have known you, the conversation starts with a person who has a history instead of a lead off a list. That is most of what the pharmacy side is worth to you.

All year, not just October

You will hear from us in February too.

Letters arrive. Drugs move tiers. A prior authorization gets denied. When that happens you call the same person who set your plan up, and we help you read it. That is the part most people never get.

Ask us anything

The questions people hesitate to ask out loud.

You were started by Good Day Pharmacy. Do you push plans that keep me filling there?

No. It is a fair thing to wonder about, so here is the plain answer: the plan has to fit your medications, your doctors and your budget. If the best one means filling somewhere else, we will tell you.

The only time a pharmacy comes into it is if you ask us to keep yours.

Does it cost anything to meet with you?

No. We are paid by the insurer if you enroll, and your premium is the same either way. Plenty of the plans we look at are already the right one, and we say so.

How do you get paid, and how much?

Insurers pay a commission when someone enrolls. Ask what any plan pays us and we will tell you the number.

Why would pharmacists start a Medicare agency?

Because we watched it break every January. Someone would hand us a new card and a medication they had taken for years came back at four times the price. We could see it coming. We just could not do anything about it, so we got licensed.

What do you need from me before the appointment?

Your medications with the doses, your doctors, and your current plan if you have one. A printout from your pharmacy is ideal. A photo of the bottles works fine too.

Will I be able to keep my doctor?

That depends on the plan, and it is exactly what we check. Bring your list of doctors and we will look each one up before recommending anything.

Will my prescriptions still be covered?

Bring the list and we will tell you plan by plan. What matters is not just whether a drug is covered, but which tier it sits on and whether it needs a prior authorization. That is where the cost hides.

I already have an agent.

Then keep them. Bring us their comparison and we will price your medications against it. If they got it right, we will say so. That happens a lot.

I do not want to change pharmacies.

That is one of the things we check. Some plans quietly cost you more at the pharmacy you already like, and it is rarely on the front page of the plan material.

Can I bring my spouse or my kids?

Please do. It goes better when everyone hears the same explanation at the same time.

I am still working at 65. Do I need to do anything?

Probably something, and it depends on the size of your employer. With 20 or more employees you can usually wait on Part B. With fewer, your group plan may not pay properly without it. Worth one phone call before you decide.

What happens after I enroll?

You keep our number. Letters arrive that explain nothing, and drugs move tiers mid-year. When that happens, you call the same person who set your plan up.

Are you part of Medicare or the government?

No. We are a private, independent agency, not affiliated with or endorsed by Medicare or any government agency. We represent plans from several private insurers, and we do not offer every plan in your area.

Northern Colorado Medicare help

We check the whole plan, not just the drug list.

One appointment. Advantage, Supplement and Part D side by side, your medications priced for the full year, your doctors checked against each plan's network, and the extra benefits confirmed rather than assumed. No pitch waiting at the end of it.

Ask us what a plan pays us and we will tell you the number. Haven is paid by the insurer if you enroll, and your premium is the same whether you use a broker or enroll directly.